iDoctor AZ recovers files from damaged hard drives and flash memory at our shop on South Rural Road in Tempe. Bring in the drive, laptop or computer for a free basic diagnostic and a quote before any work starts.
- Walk-ins welcome, no appointment needed
- Free basic diagnostics and a quote before any work starts (water damage diagnostics are $40)
- 90-day warranty on parts and labor
- No fix, no fee
- Repairing devices in Tempe since 2013
Data recovery prices
| Service | Starting price | Typical time |
|---|---|---|
| Hard drive data recovery | $150 | a day |
| Flash memory (USB drives, memory cards) | $50 | same day |
| Laptop or desktop that won’t start | $150 | same day |
| Phones and tablets | $150 | same day |
The price depends on the device and the damage. We give you a quote after the free basic diagnostic, before any work starts.
What we recover data from
- Damaged or failing hard drives
- Flash memory such as USB drives and memory cards
- Laptops and desktops that won’t start
- Phones and tablets
What to do before you bring it in
- Stop using the device or drive. Every use can overwrite deleted files.
- Don’t install recovery software on the same drive you’re trying to recover.
- Don’t open the drive yourself.
- If it got wet, turn it off and don’t charge it.
Where the work is done
We do all recovery work in-house at our shop in Tempe.
Signs a drive is failing
- Clicking, grinding or beeping sounds. Turn it off right away, because running it can make recovery harder
- The computer freezes when you open files, or shows disk errors
- Files or folders disappear or won’t open
- The drive isn’t recognized when you plug it in
What affects recovery
Whether files can be recovered depends on what happened to the drive. Deleted files, and drives that stopped working because of a software problem, are often recoverable if the drive hasn’t been used much since. Physical damage, like a dropped drive, is harder. We look at the drive first and give you a price before any work starts.
What to bring
- The drive, or the whole computer, phone or tablet it’s in
- A list of the most important folders or files, like photos or a work folder
How it works
1. Bring it in
Walk in during opening hours. No appointment needed.
2. Free basic diagnosis and a quote
We find the problem and tell you the price before any work starts. If you decide not to go ahead, you pay nothing.
3. Repair and warranty
We make the repair and test the device with you. Every repair is covered by a 90-day warranty on parts and labor. If we can’t fix it, you don’t pay.
Why customers choose iDoctor AZ
- In Tempe since 2013, repairing phones, tablets and computers in one shop
- Over 100 Google reviews and over 200 Yelp reviews
- Over 18 years of hands-on experience with desktops and laptops
- Clear prices before we start, and no charge if we can’t fix it
Frequently asked questions
Typically we offer same day service.
You get a quote after the free basic diagnostic, before any work starts.
Yes.
No. We do all recovery work in-house at our shop in Tempe.
No. Walk-ins are welcome Monday to Friday from 10 am to 7 pm and Saturday from 10 am to 5 pm.
Yes. Every repair comes with a 90-day warranty on parts and labor.
You don’t pay. Basic diagnostics are free, and there is no charge if we can’t repair the device.
Other repairs
- Phone repair
- Tablet and iPad repair
- MacBook and laptop repair
- Game console repair
- All repairs and FAQs
Visit us in Tempe
iDoctor AZ, 7520 S Rural Rd, Ste A7, Tempe, AZ 85283. We’re inside Tempe Water and Ice, at the northwest corner of Elliot Rd and Rural Rd, south of ASU. On-site parking.
- Monday to Friday: 10 am to 7 pm
- Saturday: 10 am to 5 pm
- Sunday: closed
Call or text (480) 800-4444. Customers also come to us from Chandler, Mesa, Gilbert and Scottsdale.