iDoctor AZ repairs MacBooks, iMacs and Windows laptops and desktops at our shop on South Rural Road in Tempe. We fix hardware and software problems, from cracked screens and dead batteries to slow startups and viruses. Basic diagnostics are free, and every repair has a 90-day warranty on parts and labor.
- Walk-ins welcome, no appointment needed
- Free basic diagnostics and a quote before any work starts (water damage diagnostics are $40)
- 90-day warranty on parts and labor
- No fix, no fee
- Repairing devices in Tempe since 2013
MacBook and laptop repair prices
| Repair | Starting price | Typical time |
|---|---|---|
| Screen and LCD replacement | $300 | 3 hours |
| Battery replacement | $120 | 2 hours |
| Charging port repair | $120 | 2 hours |
| SSD upgrade | $100 | 3 hours |
| Memory (RAM) upgrade | $100 | 3 hours |
| Hard drive replacement | $100 | 3 hours |
| Virus and malware removal | $100 | 3 hours |
| macOS or Windows installation | $100 | 3 hours |
| Water damage diagnostic | $40 |
Prices depend on the model. Call or stop by for an exact quote before any work starts. Need files back from a dead drive? See our data recovery page.
What we fix
Hardware
- Cracked or flickering screens
- Batteries that drain fast or won’t charge
- Charging ports
- Hard drive replacement
- SSD and memory upgrades
- Water damage
Software
- Virus and malware removal
- macOS and Windows installs
- Other software installs
We repair MacBook Air, MacBook Pro and iMac, plus Windows laptops and desktop PCs.
Is it the battery?
Common signs: the laptop shuts off with charge left, only works plugged in, or runs down much faster than it used to. On a Mac, Battery Health in System Settings says Service Recommended.
If the case bulges or the trackpad is hard to click, the battery may be swollen. Stop using it and bring it in.
Can it be upgraded?
An SSD or more memory can speed up an older laptop. Many newer laptops, including every MacBook with Apple silicon, have memory and storage built in and can’t be upgraded. Call us with your model and we’ll tell you.
Before you come in
- Back up your files if it still starts
- Bring the charger
- If it got wet, unplug it and don’t turn it on
How it works
1. Bring it in
Walk in during opening hours. No appointment needed.
2. Free basic diagnosis and a quote
We find the problem and tell you the price before any work starts. If you decide not to go ahead, you pay nothing.
3. Repair and warranty
We make the repair and test the device with you. Every repair is covered by a 90-day warranty on parts and labor. If we can’t fix it, you don’t pay.
Why customers choose iDoctor AZ
- In Tempe since 2013, repairing phones, tablets and computers in one shop
- Over 100 Google reviews and over 200 Yelp reviews
- Over 18 years of hands-on experience with desktops and laptops
- Clear prices before we start, and no charge if we can’t fix it
Frequently asked questions
Usually, yes. Replacing an old hard drive with an SSD is one of the most effective ways to speed up an older computer. We check whether your model supports it during the free basic diagnostic.
3 hours.
Yes. We remove viruses and malware from Mac and Windows computers.
Battery replacement starts at $120 and takes about 2 hours.
Screen replacement starts at $300 and takes about 3 hours. The price depends on the make and model.
No. Walk-ins are welcome Monday to Friday from 10 am to 7 pm and Saturday from 10 am to 5 pm.
Yes. Every repair comes with a 90-day warranty on parts and labor.
You don’t pay. Basic diagnostics are free, and there is no charge if we can’t repair the device.
Other repairs
Visit us in Tempe
iDoctor AZ, 7520 S Rural Rd, Ste A7, Tempe, AZ 85283. We’re inside Tempe Water and Ice, at the northwest corner of Elliot Rd and Rural Rd, south of ASU. On-site parking.
- Monday to Friday: 10 am to 7 pm
- Saturday: 10 am to 5 pm
- Sunday: closed
Call or text (480) 800-4444. Customers also come to us from Chandler, Mesa, Gilbert and Scottsdale.